Ticketing Information
Tickets for Caesars Superdome events can be purchased online at Ticketmaster.com (or AXS, when applicable), Caesars Superdome Box Office, and Smoothie King Center Box Office on event days.
For Accessible Seating and ADA/ASL Ticketing Information, please visit our Accessibility (ADA) page.
Mobile Ticketing
Caesars Superdome tickets are mobile only. Guests' phones are the official ticket for entry and should be accepted/claimed from your Ticketmaster account (or AXS account, if applicable) before arrival at the venue. We recommend downloading the Ticketmaster app for easy access and management of your digital tickets.
Guides
Box Office & Additional Ticketing Information
The Caesars Superdome Box Office is located at Gate A Ground on Sugar Bowl Drive, parallel to Poydras Avenue.
Box Office Hours
Walk-up ticket sales for events at Caesars Superdome, Smoothie King Center, and Champions Square are available at the Caesars Superdome Box Office (Gate A Ground) on Fridays from 9 AM to 4:30 PM.
On event days, the Superdome Box Office opens at noon, offering tickets for both Caesars Superdome and Smoothie King Center events. Smoothie King Center Box Office also opens at noon on event days.
This is a walk-up service only. Will-call, ticket sales, and sales-related information are not available by phone. For more details, visit Ticketmaster.com (or AXS.com if applicable).
Children's Ticket Policy
All guests, regardless of age, must have a valid ticket to enter the Superdome. Some events, particularly ones intended for children, may have different age requirements. Please refer to the specific event listing page for details.
Refund Policy
All ticket sales are final, and no refunds or exchanges will be issued. In the event of a postponement or cancellation, refunds will be available at the original point of purchase.